Privacy Policy

1. About this Policy

  • Marvelle Health Care Private Limited (hereinafter referred to as “We/Our/Company”) is a company incorporated and registered under the Companies Act, 2013 having CIN U15490KA2020PTC141249 and registered office address at No 7/1, 1st Floor, Vittal Mallya Road, Bangalore, Bangalore, Karnataka, India, 560001.
  • The Company has developed a website https://rhythmwater.in/ (hereinafter referred to as the “Website”) for the purpose of selling natural mineral water sourced from the Himalayas.
  • This Policy serves as a Privacy Notice for the website and the services provided under it As a user you may visit and/or browse the Website, purchase products, or enquire or avail any other ancillary services from this Website, to offer these services we shall ask your permission before collecting or processing your personal Information.

2. Scope and applicability

  • This Privacy Policy is published and shall be construed in accordance with the provisions of Information Technology Act, 2000 and Rules made thereunder, the Digital Personal Data Protection Act, 2023 (Applicable Data Protection Laws), and other applicable laws enacted from time to time
  • This Privacy Policy shall be read in conjunction with the Terms and Conditions of the Website.

3. Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company refers to Marvelle Health Care Private Limited who shall be deciding the means and purpose processing of Personally Information PI under this Policy
  • Consent means an affirmative action that signifies agreement to the processing of their personal data.
  • Minor shall mean any person below the age of 18 years.
  • Personal Information/PI includes any information or set of information, whether alone or in combination with other personal information which is sufficient to identify the User
  • Service (s) refers to products and/or services provided by the Company through the Website
  • Service Provider refers to third-party companies or individuals who provide the Service on behalf of the Company, or help analyzing how the Services have been
  • Usage Data refers to data collected automatically, generated by the use of the Services on the Website.
  • You/Your/User means the individual accessing or using the Service/Platform, or the company, or other legal entity on behalf of which such individual is accessing or using the Service/Platform, as applicable.

4. Processing of Personal Information by the Company

  • When You use Our Website, You share some PI with Us. The table below provides an indicative itemized list of PI You share with us along with the corresponding purposes:
Sr. Information Collected Purposes for which we seek your explicit consent
4.1.1.

Registration and  Checkout –

a.  At the time of creating an Account and making any purchases on the Website – You shall be required to provide the following PI:

i. Name

ii. Phone number

iii. Email address

iv. Shipping Address

v. Billing Address

vi. Payment Methodology

vii. Location

viii. Health Data

ix. Age

x. GST number

b. In case You share information about another person Delivery to a location other than the one shared earlier/ Gift delivery etc or an entity on the Website, the same shall also be subject to the terms of this Policy.

 

c. All financial transaction details are secure and encrypted. The Company does not store or process any such financial information, the same is collected on trusted third-party payment website.

 

d.      Complete Payment and transaction records are maintained on the Website.

a.      Website Access: To register, create an account and use the website

b.      Operationalize Services: To operate, manage and provide Services on the Website including but not limited to maintain user account , store and fulfil purchases, deliver products, maintain order and browser history, transaction details and payment logs, verify Users on the website, display content such as wish lists and customer reviews and testimonials.

c.       Customer Communication: To communicate with you regarding Your orders, products and services; recommend products based on your interests, provide customer support and resolve issues including returns/exchanges; send promotional offers, newsletters and marketing communications; issue security alerts and fraud notices; changes and updates.
4.1.2. Browsing the Website: We use cookies and other similar technologies on the Website. To learn more, read our Cookie Policy. To enhance user experience and to better our services depending upon your interests and activities on the Website.

5. Sharing and Disclosure of Personal Information

  • We value our brand and your privacy. We do not sell or otherwise disclose Your PI that we collect about you for monetary or other valuable consideration. The Entities We share and disclose Your Personal Information for lawful purposes which include:
    • Third Party Service Providers: We share your PI with third-party Service Providers including but not limited to payment processors/gateways, vendors, shipping and delivery service providers and e-commerce service providers for the purpose of fulfilling their contractual obligations towards us to fulfill your orders.
    • Affiliates and Subsidiaries:We shall only disclose information about You and in the format to our affiliates, subsidiaries and other businesses under our control and ownership which is permissible under law.
    • Legal Disclosures: We may disclose Your PI where such disclosure to legal authorities and representatives is necessary to comply with the law of the land.
    • Business Transfers: In the event the Company undergoes any merger, acquisition, or sale of company assets, in part or in full, with another company, or in the unlikely event that the Company goes out of business or enters bankruptcy. Any processing of Your PI would still be subject to the terms of this Privacy Policy.

6. Transparency as to the Rights of Users

  • When You choose to engage and share Your PI with Us, you shall have the rights to know more about the PI that You have shared.
  • The Company shall respond to the requests made by the Users within a reasonable timeframe as practicably possible in a concise, transparent and easily accessible form and format. In case where the Company is unable to process the request of any User, the Company shall duly provide such User with a justifiable reason for the same. The Company reserves the right to refuse or entertain any frivolous and/or repeated requests.
  • In case you delete your account or withdraw consent, we shall cease to further process Your PI however, such deletion/withdrawal of consent shall not be applicable on the information already processed by the Company.
  • Furthermore, upon receipt of Your request to delete Your PI, We shall delete Your PI unless retention is necessary to fulfil our contractual obligations or legal compliances under any law for the time being in force. Wherever, deletion of PI is not possible, we shall anonymize, the said information in a way that it no longer identifies You.
  • With your consent we may share details of our upcoming products etc. You may choose to unsubscribe from and such communication by simply clicking on the unsubscribe link that is present at the bottom of each email.
  • You can exercise any of Your rights by writing privacy@rhythmwater.in

7. Retention of Data

Records shall be stored for as long as it is required, for the purpose(s) underlined by the law or to fulfil Our contractual obligations in consonance with the Services provided to You and shall be disposed off according to the industry practices when no longer required.

8. Information Security
We implement reasonable, technical and organizational measures to protect your PI from unauthorized access, disclosure or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

9.Children’s data
The Company does not target and/or seek to collect any PI of individual below the age of 18 years. Further, We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. If You are a parent/ lawful guardian and believe your child has provided us with PI, please contact us at the Email ID, specified in Clause 6 to request deletion.

10. Cross Border transfer of Your Personal Data
This policy governs the processing of PI collected through our website within the territory of India. It also applies to the processing of PI outside of India, where such processing is related to offering goods or services to data principals within India through the website.

11. Third-party links Technology integration and social media

11.1. The Website includes links to third party websites, platforms we do not operate or control. If You choose to engage with the third-party websites, We suggest that You read the Privacy Policy of such third-party websites before You use their services as We are not responsible or liable for any damages caused.

11.2. You may choose to engage with Us through links on other third party websites not associated with the Company. In such cases, the PI You share with Us shall also be subjected to such third party website policies.

11.3. We may engage and communicate with You through social media platforms, including but not limited to Instagram, Facebook and YouTube. The usage and processing of Your PI over such platforms shall also be subject to the Privacy Policies of the respective social media platforms.

12. Notices and Revisions
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

13.Contact Information
If you have any questions, comments, or concerns about our Privacy Policy, or inquiries or complaints regarding our Privacy Policy, you may contact us by email at care@rhythmwater.in