Rhythm Refund & Shipping Policy

• Please note that there will be instances of deliveries getting delayed on account of factors which are out of our control , but do bear with us and in case of delays you can connect with our Team members at 1800 203 5030 or email us on care@rhythmwater.in

Breakages, Returns, Exchange Policy

We hope you enjoy each sip of Rhythm Water, but if you are not satisfied with your purchase we will be happy to assist you in any way we can.

Cancellations:

The cancellation will only be initiated if we receive a request on email from you within one hour of placing the order or before your order has been dispatched. *Note: Pre-paid orders are not eligible for a refund on cancellation. In case you wish to modify or cancel a prepaid order, please intimate the susbription details and the cancelation has to be placed 30 (thirty) days prior. We will issue a credit voucher/coupon equivalent to the amount will be issued which you can use against future orders.

Returns (If Applicable)

We accept returns only under the following circumstances:
• In the off chance that you have received a product that is different than what you had ordered, you need to notify us by email with the same within 48 hours of receiving the product. So that we can process your application for returns. (To be eligible for a return, your item must be unused and in the same condition that you received it.)

• If the product is damaged then you can email us directly regarding the same within 24 hours of receiving the product. (Please attach photo proof so it is easier for us to process the application for return or to identify whether it qualifies fir refund.)

Shipping address for return products: No: 7/1, 1st Floor, Vittal Mallya Road,
Banglore, Karnataka, India – 560001.

Refunds (If Applicable)

Once your return is received and inspected, we will send an email to notify you that we have received your returned item and we will sending a exchange/hamper with our bottles. If applicable for a refund and approved, then your refund will be processed, and a hamper will be send to replace the damaged product.

Late or missing refunds (if applicable)

If you haven’t received a refund hamper yet, please check with our customer care. If you’ve done all of this and it has been more than 15 days and you have still not received your refund yet, please contact us at care@rhythmwater.in.

Sale/ Discounted items (if applicable)

Only regular priced items may be exchanged. Unfortunately, items on sale/ discount cannot be refunded or exchanged.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email with the images of damaged product within 24 hours of receiving the product at care@rhythmwater.in and send your item to No: 7/1, 1st Floor, Vittal Mallya Road, Banglore, Karnataka, India – 560001.